When will my order ship out?
Great question! Most prop orders will ship out the very same day. Backdrops and banners on the other hand are produced when the order comes in, therefore, they can take up to 15 days for it to ship. You can always contact us prior to placing your order to get an ETA.
I need my order instantaneoulsy! What should I do?
We’re still working on our teletransporter! In the meantime, we can overnight certain products when they are readily available at our warehouse. Please contact us before placing an urgent order so we can prepare it accordingly.
Do you offer a guarantee?
Of course we do! PropTrunk.com is committed to offering top of the line products. Your satisfaction is our top priority. We offer a 60 day free replacement guarantee on most of our products. Applicable products show the guarantee logo on their product details page.
How are returns handled?
PropTrunk.com does not offer returns. We do, however, offer exchanges on items that have been damaged in transit. Damaged items must be reported within 2 business days upon arrival. A replacement will ship out with the next order. If the exact item is not available upon the replacement request, proptrunk.com reserves the right to offer other replacement options to the client.
Whats the best way to contact you?
One of the fastest ways is to contact us through our Facebook Group page. Please keep in mind that we are located in Miami and operate on EST. We try to reply immediately anyways.
WELCOME TO PROPTRUNK
PropTrunk.com started offering high quality photo booth props and photography props for any type of events during the fall of 2014. It has since expanded its product offering to high quality photography or photo booth backdrops in various styles, colors and sizes, high quality backdrop stands, roll up signage and much more. Our mission is simple, to provide you with the best possible products, featuring the best designs in the industry at the most reasonable prices.
All our products are created and offered with the business operator in mind, while also maintaining an appeal to the end consumer, guests or event organizers. We also run a photo booth business and use all PropTrunk.com products. Over the past 8 years, we have learned most of what works and what doesn’t in an event environment. Our props are created with attractive designs and personable phrases to cater to most event themes and occasions. They are light weight, easy to store and transport, virtually unbreakable and highly hygienic.
¿Will the Props Break?
Almost everything in this earthly world can certainly break, but Prop Trunk props surely are some very tough props.
Our props are manufactured right here in the USA from either 1/8″ or 1/4″ PVC (larger ones) plastic and are virtually unbreakable under normal use. We know, we’ve tried breaking them! Check the video and see for yourself. These props are possibly the last you’ll ever need to buy!
We behaved like kids for a couple of minutes trying to break them, and couldn’t even scratch them! They are very durable, hygienic, lightweight and easy to store and transport; the perfect combination for a busy Photo Booth company.